Application Software Overview
ShipStation is an online shipping app that offers scalable order fulfillment, automated shipping, and inventory management tools for e-commerce and online selling. It provides carrier rate comparison, branded label printing, and a branded portal for customer tracking and returns.
ShipStation offers six packages ranging from $9 to $159 per month with branded labels and fulfillment by USPS, Amazon, UPS, FedEx, and DHL. The plans include a mobile app to manage orders, track shipments, and print labels on the go.
Application Software Features
• Connect with e-commerce, sales channels, marketplaces, and CRM by web integration.
• Compare real-time carrier rates and delivery times, create branded labels and packing slips, and ship to domestic and global markets.
• Manage and process batch shipments with multiple carriers and geo-tracking.
• Create return shipping labels with return merchandise authorization (RMA) numbers and automatically email return labels to customers.
• Print shipping labels from any location and connect to printers and USB scales through ShipStation Connect.
• Manage orders, track shipments, and respond to customer questions through the ShipStation mobile app.
• Automate shipping with auto-routing and rules-based fulfillment options.
• Manage customer expectations with a branded tracking page.
• Provide a fast and hassle-free return process with a branded self-service portal.
• Track, manage and monitor inventory levels to optimize product allocation strategy.
• Data analytics for sales trends, customer behavior, product inventory, and operations.
Source: shipstation.com
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