Consumer Insight

Consumer Decision-Making: The Complex Space between Triggers and Purchase

Consumer Decision-Making: The Complex Space between Triggers and Purchase

Alistair Rennie and Jonny Protheroe from Google's consumer insights team conducted a large-scale experiment to understand how consumers make decisions in an online environment of abundant choice and limitless information. The experiment showed that behavioral science principles are powerful tools for winning and defending consumer preference in the complex space between triggers and purchase.

Where are the Most Popular Getaways

Where are the Most Popular Getaways

The data indicate that searches for New Year’s Eve begin to rise as early as September, and 40% of online holiday shoppers are interested in travel deals.

How Affluent Millennials Live and Spend

How Affluent Millennials Live and Spend

The 15.5 million affluent millennials aged 18-34 with annual household incomes over $100,000 will receive a massive generational wealth transfer of $59 trillion, and they will become the dominant consumer group in the luxury market between 2018 and 2020.

Affluents in the United States

Affluents in the United States

The 67.5 million affluent adults in the U.S. today spend $2 trillion annually across a range of products and services. While Baby Boomers are the largest generation within the affluent community (38%), Gen Xers (33%) and Millennials (22%) combine to well outnumber Baby Boomers.